Terms OF USE

Effective Date: January, 1st 2025

Welcome to The Rescue House (“Company,” “we,” “our,” or “us”). By using our services, including visiting our website https://www.therescuehouse.org (the “Site”) and opting into SMS communications, you agree to the following Terms and Conditions.

1. Services

The Rescue House provides landscaping services, including but not limited to lawn care, hardscaping, irrigation, and maintenance. These Terms govern your use of our website, services, and any communication with us, including SMS messaging.

2. SMS Communications

By providing your phone number and opting into our SMS messaging services, you consent to receive text messages related to:

• Customer service (appointment confirmations, service updates, support).
• Marketing and promotions (special offers, discounts, and updates).
• Review requests (feedback on your experience with our services).

2.1 Opt-In and Consent

By submitting your phone number on our website, through a service request, or during a transaction, you agree to receive SMS messages from us. Message frequency may vary.

2.2 Opt-Out

You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you may still receive non-promotional messages related to ongoing services or transactions.

2.3 Message & Data Rates

Standard message and data rates may apply based on your mobile carrier. The Rescue House is not responsible for any charges incurred.

3. Customer Responsibilities

By using our services, you agree to:

• Provide accurate and up-to-date information.
• Not misuse our services or website.
• Comply with all applicable laws and regulations.

4. Payment & Refund Policy

Payments for services are due as agreed upon during booking. Refunds may be issued at our discretion based on service-related disputes.

5. Limitation of Liability

The Rescue House is not responsible for:

• Any damages caused by misuse of our services.
• Third-party links or services accessed through our website.
• Service delays due to weather or unforeseen circumstances.

6. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which details how we collect and protect your personal data.

7. Changes to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on our website with the effective date.

8. Contact Us

If you have any questions, please contact us at:

The Rescue House
1203 Baylor Street
Austin, Tx 78703
512-777-8208